Measuring Customer Satisfaction from Data: Customer Lifetime Value and NPS
According to a study by Price Waterhouse Coopers, 32 percent of customers will stop using ...
Hot Content Series: AI in Retail - or: Sh** in, Sh** out
Big Data, Real Time, Predictive and Machine Learning - it is clear that the list of ...
Industry Experts Develop Index for Successful Onsite Customer Journey
Commerce Reporting Standard Workshop The Commerce Reporting Standard (CRS) is an ...
Business Intelligence as a Top Investment Theme for eCom 2019 and what that means for you
Apropos of the turn of the year, it is, as always, time to bring out the crystal ball and ...
Next CRS-Workshop: The Onsite Customer Journey Index
It's that time again! The next workshop of the Commerce Reporting Standard Initiative is ...
Video: How the Commerce Reporting Standard Helps Retailers to Keep up With Amazon
The Commerce Reporting Standard Initiative has set itself the task of enabling brands and ...
Last-Minute Christmas tip: How to Escape the Discount Trap With the Right Offer Strategy
Christmas is not just the time of mulled wine, cookie baking and decorated city centers, ...
How a Data-Driven Point of Sale Becomes a Reality
When data-driven work is discussed in the media or in specific magazines, the primary ...
The Commerce Reporting Standard: Our Initiative to Establish an Industry Standard for key Figures in eCommerce and Omni-Channel Commerce
Omni-Channel, Beacon Technology, Curated Shopping – in almost no other industry is ...
About the Meaning of the Omni-Channel Customer Journey
"Omni-Channel" has grown from an abstract buzzword to a serious development – ...